BASIC LOAN SERVICING – SUB SERVICING
(From $20.00 per Lender per month)
An excellent value for Industry Professionals with performing loans who are hands-on with their borrowers and require only scheduled, predominantly “automated processing” assistance from Call Center Staff.
- Lender / Borrower Monthly and Annual Statements
- Electronic Collection (ACH) from Borrower & Electronic Deposit of funds (ACH) to Lender’s account.
- End-of-year account summary and 1098 / 1099 (for required account types) preparation and delivery.
- Late Calls after the 15th, 30th, 45th, 60th, and 75th day of delinquencies
- Late Notices sent after 15, 45, and 75 days of delinquency
- Online secure account access for borrower, Lender and Broker, reflecting real-time account history, statements and
copies of loan docs
(From $30.00 per Lender per month)
This is a great platform for Brokers or Lenders wanting less “hands on, self-management”, and for those with accounts that require more TLC and attention.
- Assistance from experienced Customer Service Representatives (vs. Call Center) Including:
- Additional, Structured Calls to encourage better payment performance prevent significant delinquencies
- Account Research to assist with problem solving
- Your choice of one of the following:
- Tax Tracking
- Insurance Tracking
- Senior Lien Tracking
- Consumer Purpose and
- Loans over $1M, less than $2M (Add $10.00 per loan / additional million above $2M)
Default Servicing / High Risk Accounts
($75.00 per loan per month or $25.00 per Lender, per month, whichever is greater)
Our goal is to gather information from the Borrower and propose options to all parties to get the loan reperforming. If the Borrower is unresponsive / uncooperative, or if the parties are unable to reach an agreeable repayment plan, we can begin Foreclosure on your behalf.
- Loans over 60 days delinquent are moved to this Service Level automatically
- Assistance with Modification / Forbearance requests from experienced Staff
- Loans operating under a modification or in BK or Foreclosure
- Loans with a non-monetary default
Ask for a meeting to discuss how we can help on a case-by-case or as a full-time role We offer full-service assistance to help you get as close as possible to truly “Passive Income”.
- Broker check
- Loan Scenario packaging, review and underwriting services
- High Touch / Executive Servicing Platform
- Payoff Demand Monitoring and Management
- Access to C-Level, licensed Team with personal experience in Trust Deed Investing and Financial Planning
All other services are performed on an a la carte basis