GENERAL
- WHY DO YOU NEED MY EMAIL ADDRESS?
- IS DEL TORO LICENSED AND INSURED?
- WHEN ARE PAYMENTS POSTED?
- CAN A BORROWER SETUP AUTO-PAY THROUGH DEL TORO?
- CAN LENDERS RECEIVE THEIR PAYMENTS VIA AUTO-DEPOSIT?
- DOES DEL TORO MAKE INTEREST ON OUR MONEY WHILE IT SITS IN OUR ACCOUNTS?
- WHEN IS A PAYMENT CONSIDERED LATE?
- HOW CAN I TELL IF YOU HAVE RECEIVED A PAYMENT?
- BESIDES THE WEBSITE, WHAT OTHER WAYS CAN WE FIND OUT IF A PAYMENT IS PAST DUE?
- HOW DO WE UPDATE OUR CONTACT INFO?
- DOES DEL TORO REPORT TO CREDIT BUREAUS?
- HOW ARE BORROWER’S PAYMENTS APPLIED?
- CAN A BORROWER SEND IN EXTRA MONEY?
- DOES DEL TORO ESCROW FUNDS FOR TAXES AND INSURANCE?
- HOW CAN AN IMPOUND ACCOUNT BE CANCELLED?
- WHAT TYPE OF YEAR END STATEMENTS WILL I RECEIVE?
- WHAT IF SOMEONE IS WILLING TO ASSUME A LOAN – EITHER AS A LENDER OR BORROWER?
- WHAT IF A BORROWER IS EXPERIENCING FINANCIAL HARDSHIP?
- WHAT IS ACCRUED INTEREST?
- WHAT HAPPENS WHEN A LOAN IS PAID IN FULL?
- WHAT PAPERS OR FORMS WILL I RECEIVE FOR MY TAXES?
- WHAT IS A LENDER?
- WHAT IS A BORROWER?
- WHAT IS A BROKER?
- WHAT IS A LOAN SERVICER?
BORROWERS
- WHO IS DEL TORO LOAN SERVICING?
- WHAT DO I DO IF MY LOAN IS TRANSFERRED TO OR FROM DEL TORO?
- WHAT IS RESPA?
- WHEN ARE PAYMENTS POSTED?
- CAN I SETUP AUTO-PAY THROUGH DEL TORO?
- WHEN IS A PAYMENT CONSIDERED LATE?
- WILL DEL TORO WAIVE A LATE FEE?
- HOW CAN I TELL IF YOU HAVE RECEIVED A PAYMENT?
- DOES DEL TORO REPORT TO CREDIT BUREAUS?
- HOW ARE BORROWER’S PAYMENTS APPLIED?
- CAN A BORROWER SEND IN EXTRA MONEY?
- DOES DEL TORO PLACE FUNDS IN ESCROW FOR TAXES AND INSURANCE?
- WHAT IS AN ESCROW/IMPOUND ACCOUNT?
- HOW CAN AN IMPOUND ACCOUNT BE CANCELLED?
- IF I AM NOT ABLE TO MAKE MY PAYMENT ON TIME, SHOULD I NOTIFY YOU?
- WHAT HAPPENS IF MY BANK REJECTS MY CHECK ON ONLINE PAYMENT?
- IF I AM DELINQUENT AND CANNOT MAKE A PAYMENT IN THE FORESEEABLE FUTURE, WHAT STEPS CAN I TAKE TO AVOID FORECLOSURE?
- CAN I GET A COPY OF MY NOTE AND/OR LOAN HISTORY?
- I NEED TO CHANGE MY MAILING ADDRESS.
LENDERS
- WHY DO YOU NEED MY EMAIL ADDRESS?
- IS DEL TORO LICENSED AND INSURED?
- CAN A BORROWER SETUP AUTO-PAY THROUGH DEL TORO?
- CAN LENDERS RECEIVE THEIR PAYMENTS VIA AUTO-DEPOSIT?
- DOES DEL TORO MAKE INTEREST ON OUR MONEY WHILE IT SITS IN OUR ACCOUNTS?
- WHEN IS A PAYMENT CONSIDERED LATE?
- BESIDES THE WEBSITE, WHAT OTHER WAYS CAN WE FIND OUT IF A PAYMENT IS PAST DUE?
- HOW DO WE UPDATE OUR CONTACT INFO?
- HOW ARE BORROWER’S PAYMENTS APPLIED?
- CAN A BORROWER SEND IN EXTRA MONEY?
- DOES DEL TORO ESCROW FUNDS FOR TAXES AND INSURANCE?
- HOW CAN AN IMPOUND ACCOUNT BE CANCELLED?
- WHAT TYPE OF YEAR END STATEMENTS WILL I RECEIVE?
- WHAT IF SOMEONE IS WILLING TO ASSUME A LOAN – EITHER AS A LENDER OR BORROWER?
- WHAT IF A BORROWER IS EXPERIENCING FINANCIAL HARDSHIP?
- WHAT HAPPENS WHEN A LOAN IS PAID IN FULL?
- WHAT IS A LENDER?
- WHAT IS A LOAN SERVICER?
THE FORECLOSURE PROCESS & OTHER HOME FORECLOSURE FAQS:
- WHEN CAN I OR SHOULD I FORECLOSE?
- WHEN IS A BORROWER CONSIDERED “IN DEFAULT”?
- WHAT ARE THE COSTS ASSOCIATED WITH A FORECLOSURE?
- WHO PAYS FOR THE FORECLOSURE?
- WHAT IS SENATE BILL 900 (SB900) AND HOW DOES IT IMPACT MY RIGHT OF FORECLOSURE?
- WHAT IS THE FEE SCHEDULE TO START A FORECLOSURE?
- WHAT KIND OF NOTIFICATION OR CORRESPONDENCE WILL I RECEIVE DURING THE FORECLOSURE?
- WHAT IS THE DIFFERENCE IN JUDICIAL VS. NON-JUDICIAL FORECLOSURE?
- WHAT IS THE TIMEFRAME FOR A FORECLOSURE?
- WHAT IF MY BORROWER FILES BANKRUPTCY?
- SHOULD I CONSIDER A DEED IN LIEU?
- CAN I INVEST IN TRUST DEEDS THROUGH MY IRA OR OTHER QUALIFIED PLAN?
- IF I AM INVESTING IN TRUST DEEDS DO I NEED TO BE LICENSED OR BE REPRESENTED BY A BROKER?
- WHY CAN’T A BORROWER BE CHARGED LOAN MODIFICATION FEES ON AN OWNER OCCUPIED PROPERTY?