Of course you can, however if the purpose of obtaining the note and payment history is because you wish to refinance your loan, Del Toro Loan Servicing, Inc., may be able to save you time and money by contacting your lender on your behalf and requesting a refinance. Of course, we will need the reason for the refinance, and we cannot guarantee success. However, we have found that, generally speaking, we have greater success at obtaining favorable refinancing terms than individual borrowers attempting to go it alone.