The way to get the highest value and best overall return from your loans is to:
- Make the right decisions before you invest.
- Keep your loans performing once funded.
- Avoid problems during the term of the loan.
This way, you increase your chances of success by finding the right partner.
At Del Toro, our systems are efficient and accurate. Our actions are compliant and transparent. Our track record and reputation were earned by passionate and experienced team members who want to see you succeed. Because of our team, their experiences, and company best practices, 95% of our customers say they would refer us to their colleagues (and they do).
Personalized service is why over 96% of the loans in our portfolio will stay performing or, through high-quality Loss Mitigation work, will become re-performing. We do more to protect your assets, reduce liability and increase return than any other servicer in our class.
If you would like to have an even greater experience investing in Trust Deeds, consider the benefits of our assistance with the following:
Professional Document Preparation
Using Del Toro for Doc Prep gives you an extra set of eyes on your file. Used by municipalities, brokers and law firms throughout California, our documents are constantly scrutinized and updated for compliance and clarity.
Accurate and Audited Bookkeeping
Payments are posted and financial records are balanced daily. Bank accounts are reconciled monthly, and third party audits of accounts are performed quarterly.
Just because the law allows you to do something doesn’t mean it is the best path for overall return and quality of life. We go above and beyond to help you make the right choices and avoid problems, rather than having to solve them.
Your loan file can be reviewed prior to funding to advise you of any red flags or risks we may uncover. Since 2006, Del Toro has drafted documents for and serviced over 5,000 loans. Needless to say, adding Del Toro’s experience to the equation can greatly reduce your risk and contribute to a better return.
In order to pinpoint the best approach to protect your investment and do things the “Right Way”, team members will work with you at the start of the relationship and throughout.
If all else fails, you may need to escalate matters to protect your investment. Del Toro has assembled the best team to have in your corner. We will do the best we can, the right way, to arrive at the best possible resolution TOGETHER.
Depending on your financial situation, you may be able to refinance your loan with your lender or another lender. There is no guarantee that you will qualify for a refinance, so you should consider all of your options even if you decide to try to refinance.
PRE-FORECLOSURE SALE OF PROPERTY
If you cannot refinance your property, you may be able to sell it before it is foreclosed. However, time is important, so you may want to investigate this option and other options right away.
MODIFICATION OR FORBEARANCE AGREEMENT
These agreements state that the lender will defer foreclosing or cancel the foreclosure as long as the borrower performs according to the terms of a new agreement. The U.S. Department of Housing and Urban Development (HUD) provides counseling nationwide at little or no cost. HUD-approved housing counselors can help you understand the law and your options, organize your finances, and represent you in negotiations with your lender. If you need this assistance, call (800) 569-4287 or TTY (800) 877-8339. You may find alternatives on the HUD website, including articles on "Tips for Avoiding Foreclosure" by going to the following web site: http://www.hud.gov/foreclosure/.
Professional third party representation of:
YOUR MORTGAGE CONTRACT
As your Loan Servicing Agent, we are entrusted with administering the terms of your loan. We work with you and your lender to make sure that things run as smoothly as possible – compliantly.
We send monthly statements and collect and/or process your payments.
We provide year-end statements and tax forms.
We can perform tax and insurance impounding and pay bills when they are due.
We will contact you if we detect any problems with your account.
Our records are audited by an independent CPA firm on a quarterly basis, so as to ensure accuracy and compliance. Our online account access allows you to monitor your account.
TIMELY RESPONSE TO ALL REQUESTS AND CHANGES
Most questions can be answered by reviewing your loan documents, reviewing our FAQs and viewing your account online. If you need a higher level of assistance, we are here Monday through Friday between 9:00am and 5:00pm PST.